Friday, August 28, 2009

Communication to Buyers is the Key

Communication to Buyers is the Key.

eBay gives you emails that you can create to send to your buyers.
To find these eBay buyers emails to create you will need to follow these steps.

1) My eBay
2) Selling Manager
3) Sold
4) Buyers Email
5) Manage Email Templates

Once you have clicked on a Sold item you will see next to the users ID is there email address. Clicking on their email address will bring you to Email Buyers page, as I have shown in the picture.










Here eBay has created seven email templates that you can customize to your preference. Here you can read more about Editing eBay Email Templates.

These are:

  • Winning Buyers Notification
  • Payment Reminder
  • Payment Received Notification
  • Request for Shipping Address
  • Feedback Reminder
  • Shipping Notification
  • Personal

  • In these you can edit the subject line, along with the email body to suit your needs. At the closure add your name, username and a link to your products or your eBay store. You may not add links to outside of eBay.

    Once you have created your emails templates they can be used to send to each of your buyers.

    I write to all my buyers. To send an email to a buyer click on their email address provided in your sold items. Here will bring up the list of your email templates from a drop-down list for you to choose the one needed.

    The most common eBay emails to my buyers I use I have listed below with a short description of what I added when I created my eBay email templates.

    1st email - Payment Received Notification
    Thank you for your purchase and your business. Your payment has been received. Your package will be shipped out within 1-2 days. Once I ship your package out I will send you another email with a tracking number for your package.

    2nd email - Shipping Notification
    Your eBay package has been shipped. I give them a time frame when it will be delivered. What carrier I used and the tracking number. Add once your package arrives and you are satisfied with your purchase, please take the time to leave a feedback. If not satisfied with your purchase please contact me before leaving a feedback. I carry 100% feedback, cause I do care about my customers.

    3rd email - Feedback Reminder
    This one I prefer not to use Feedback Reminder as the subject line. I have changed this subject line to state : eBay Delivery Status for xxxx. In the xx I have a link to the item title.
    After 14 days I do not receive a feedback I write 3rd time asking them if they received their package. Or letting them know they had received it and I noticed you did not leave a feedback. If you are satisfied with your item you purchased from me. please take the time to leave a feedback. If for any reason you are not satisfied please contact me before leaving a feedback. As you can see I carry 100% feedback, cause I do care about my customers.

    Once you customize the eBay email templates it is quick and easy to send messages to your buyers.

    Thursday, August 20, 2009

    Finding Items to Resell

    Some people will go from yard sales looking for bargains and not knowing what they are going to find. It is best to search online or in your local newspaper first. This will help you locate the specific items you are looking for.

    When searching for garage, yard sales use keywords of garage, yard, rummage, community, church, neighborhood, large. Or you can use specific keywords for the items you are looking for.
    Places to search for garage, yard sales are:
    Garage Sales Yard Sales
    Craigslist

    Thrift stores is another great place to find items. I have found left over Estate items usually will go to thrift stores. If you donate to a thrift store I have found most give you a coupon to help save on your next purchases.
    Here are a few thrift stores that are pretty common through out the USA.

    Search these Thrift stores by entering in your zipcode.
    Goodwill Thrift Store Locator
    St. Vincent de Paul Thrift Stores Locator
    Salvation Army Thrift Stores

    Estate sales are another good way to find items to resell. Craigslist you can also find Estate sale under garage sales.
    Estate Sales Network is located throughout the USA. Subscribing to them will send you a weekly update of Estate sales in your surrounding areas.
    Estate Sales Network

    If you sell books, DVDs, or any kind of media items Book Sale Finder is a good one that will send you updates of sales in your area.
    Book Sale Finder




    Sunset Treasure Nook eBay Store

    Saturday, August 8, 2009

    Get eBay Fee Credits with eBay Referral Link

    eBay already promotes your items through search engines.You need to go a little bit further to get more exposure. Promote your eBay store or listing on social marketing groups like facebook, twitter and forums.

    When promoting your eBay store or items outside of eBay make sure to use the Store Referral Credit You can save up to 75% of your Final Value Fees back when you drive qualifying traffic to your eBay Store from a location outside eBay with the Store Referral Credit.

    Learn more about the qualifications and review the Frequently Asked Questions .
    At the end of your eBay store link or an item in your store you want to promote add ?refid=store. This is how mine looks when I am promoting my eBay store with a referral link.
    http://stores.shop.ebay.com/Sunset-Treasure-Nook
    ?refid=store

    When you go to your My eBay page, My Account, Seller Account here you will see credits. This will show you the credits you have received and how they were received.. You can also check prior months. Always best to download or print out a copy for your tax records.


    Do leave a comment on how you feel of this this article lesson.

    Friday, August 7, 2009

    The Virtual Meetup Online Classes

    If you sell on eBay and want to learn how to advance in your sales or you are already there and would like to help others with advice I recommend you joining. I am apart of this Virtual Meetup Online Class that is held by Danna Crawford.


    Virtual Meetup Online Classes

    Help of a Sticky Note Can Get You things for Free

    As alot of us have subscriptions to articles that appeal to us. I just read the article from Frugal Hacks that I found very interesting to share.




    Never leave home with out a sticky note pad. Keep a pad of sticky notes in you vehicle, never know when they may be helpful for finding resellable items.

    In this article Frugal Hacks had noticed a yard sale that she stopped by, but to find no one around. She got out a sticky note and wrote note with her name, phone number and explaining that she was interested in some of the items she had seen.

    About half an hour after I arrived home a stranger called and said she found my note, she was done with the yard sale, and a local second hand store in town was coming to pick everything up, if I got there first, I could take whatever I wanted, it was all free.

    She headed back to the left over yard sale and brought home:
    To read all she brought home go to Frugal Hacks Stick-It-Note

    Hope you find this article as interesting as I did. Please take the time to leave a comment on my blog about this article.

    Thursday, August 6, 2009

    eBay Exhibits Savvy 2009 Holiday Gift Trends in NYC

    On August 5th, 2009 PSFK attended a special event in NYC’s 57th and 5th ave shopping mecca which exhibited gift trends for 2009 based on items bought from eBay.

    For ones who do not know who PSFK is,
    PSFK is a trends research, innovation, and activation company that publishes a daily news site, provides trends research and innovation consultancy and hosts idea-generating events.

    This event is for
    magazine and other print editors who then create stories and reports for their publications. Over 70 editors attended.

    It wasn't open to the public and it wasn't promoted or advertised. This was an invitation only event for selected invited magazine editors. The promotion comes when they all write pieces for their publications on eBay for the Holidays. This has always been a very effective promotion tool.

    Go to eBay Exhibits 2009 Event to read more about it published by PSFK.

    Wednesday, August 5, 2009

    eBay Partner Network (EPN) No Longer Allowed on Squidoo

    eBay Partner Network (EPN) will no longer support individual affiliate links or campaign IDs posted on Squidoo.

    EPN and Squidoo will be splitting affiliate profits. If you have the old EPN affiliate link you will need to remove it from your Squidoo lenses and update it to the new one coming up soon.
    If eBay finds these EPN links and reports them to Squidoo, your lens could get locked.

    This change is not only just on Squidoo. They are for all community sites like Hubpages and Typepad and may also effect blogger or wordpress, though this has not yet been announced.


    About Squidoo Affiliate revenue (ie, referral income--like Amazon and eBay and CafePress). This is directly attributable to the lens that generated the revenue, and is not pooled with the whole co-op. The lensmaster gets a straight 50%. You may read more about these changes on Squidoo MoneyFAQ

    This was talked on TheRiverTheRanchandTheBay by Kat - KatsKloset.
    More discussion can be hearded on the recorded version TheRiverTheRanchandTheBay

    eBay Starts Testing 'Top Rated Seller' Badges

    eBay Starts Testing 'Top Rated Seller' Badges

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