Monday, June 22, 2009

Vendio Accepting Auctiva Users to Move Over

Vendio has offered Auctiva users to move over with rest of 2009 free of charges.

What Vendio offers is:

  • Unlimited listings on eBay, Amazon, Google, ShopZilla, Shopping.com and your website.
  • Robust and full featured free online store
  • 2GB of Image Hosting
  • 100s of free templates for your listings and store
  • Order management with tax and shipping calculation
  • Integrated with multiple payment platforms
  • Item and inventory management across all sales channels
  • Advanced item scheduling
  • eBay sellers can import their item listings over to Vendio.
  • Set up emails to be sent out to your customers automatically.

Vendio is more then just a listing site. So many more features then I had found with Auctiva. Very good program Vendio has and for ones who are on Auctiva looking for another listing site.

You can check on more of what Vendio has to offer. Vendio

Saturday, June 20, 2009

Amazon New Charge When Ship for Sellers

Amazon announced their New Shipment process for sellers that is called "Charged when Shipped".

A seller will have to complete the shipment process before they receive payment from their buyers. Where before the buyers payment was submitted to the seller before their product was shipped.

Buyers will no longer be charged until the seller has completed the shipment process. Sellers will have to click on their orders shipment button, include the information, which is then sent to the buyers.


Amazon will display the shipping information in the buyer's Amazon account, and we also send the buyer an e-mail notification with all of the shipping information.


Read more about Amazon's New Charge When Ship on Amazon Support Blog

Auctiva Catches All

When Auctiva first stated they were going to charge, before they lowered their rates acouple of weeks ago, alot of people started looking for other sources to list their items to Auctiva.

When this change with Auctiva first started I had found another place to use to list my items on to eBay.

I had wrote Auctiva support asking them if the items I have posted outside of Auctiva listings will I be charged by Auctiva, and why do they show up on my Auctiva account.

After receiving their support reply post I have listed below, will show you that Auctiva will charge for All items posted to eBay even if you are not using Auctiva to list them. Once they hit eBay they are automatically imported into your Auctiva account.

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I would like to know why other items I have not listed by Auctiva are showing up in my Auctiva listings?

I have listed items to eBay that I did Not use Auctiva to create.

When I go in to my Auctiva and to my saved or active listings all my items using Auctiva and ones I did Not use Auctiva to create are showing up.

Would I be charged for all items I have listed to eBay, even if I did not create them using Auctiva?

New Comment:

Hello,

I apologize for any confusion in this matter. Our system actually monitors eBay for any items that you post, even if they were not posted through your Auctiva account.

I don't know if you have had a chance to review our new flat rate plans but there is only one that has charges for posting to eBay (the Starter Plan). It is $2.95 and it allows for 15 items to be posted to eBay per month without any additional charges. It is then just $0.50 for each listing after that. There would be no listing charges for items posted directly through your eBay account.

I hope that this response has been helpful. If you have any further questions, concerns, or comments, please, don’t hesitate to contact us again.

Good luck and good selling!

Sincerely,
Todd K.
Auctiva Support

Saturday, June 13, 2009

Multiple Accounts with Auctiva

While I was reading in Auctiva's Message Board found this article I wanted to share
about having multiple accounts. This is a good article and will help other sellers who have multiple accounts with Auctiva.

Auctiva Message on Community Message Board

If you have multiple Auctiva accounts, we will allow you to use all of those accounts and only be charged the fee associated with one of those accounts. The same plan will have to be applied to all accounts, so be sure to choose a plan that will be sufficient for your activity in each account.

If you have multiple accounts and would like to take us up on this offer, please contact our customer support team and let them know the usernames of your Auctiva accounts and the plan you would like to select.

Auctiva Support
Mike

Wednesday, June 10, 2009

Auction Listening Changed Price Structure

Auctiva is a 3rd Party eBay listing, template tool that had been a free site to use over the four years, up till their recent changes to start charging for eBay sellers to use their site.

Auctiva has been receiving alot of complaints of their changes with their high rate prices they first started off with. Due to complaints they have been listening and changed their fee format.

On June 09, 2009, Auctiva Founder, CEO, Jeff Schlicht sent out an email to their members with the updated price change structure they have made.

With this updated price structure, they are now offering a Flat Rate Pricing of $9.95, with no other charges. Along
with a special Starter flat rate plan for ultra-casual sellers: $2.95/mo., up to 15 listings, 500MB image hosting.

I have included a copy of the email that was sent to myself, and to Auctiva members.

Auctiva email by Jeff Schlicht sent out late evening on 06/09/2006

First of all, I would like to start out by saying that as Auctiva's founder and CEO, I am very sorry and humbly apologize for any frustration and anxiety we caused you to experience about the future of your business over the past week and a half. I know that these recent events have greatly upset our community and I take full responsibility for that. I am asking you to give me a chance to make it right.

Flat Rate Pricing

Auctiva is officially moving to flat monthly pricing: $9.95/mo. everything included

  • 1GB Image Hosting
  • A Faster, Easier-To-Use One-page Lister
  • Bigger Supersized Images
  • Better-looking Templates
  • eBay's Most Popular Scrolling Gallery
  • Free Scheduling
  • 24/7 Customer Support
  • plus all of our other time and money saving tools

In addition to our Standard flat rate plan, we have a special Starter flat rate plan for ultra-casual sellers: $2.95/mo., up to 15 listings, 500MB image hosting.

Why Change Now?

Since we first announced our new pricing structure, I've been listening to the community's concerns. Considering the frank feedback you've provided, through email, surveys, customer support cases, our community messages boards and other forums, a few facts are abundantly clear:

  • You'd prefer a simple, no-surprises flat-rate pricing structure.
  • You don't want to pay any additional FVFs.
  • You want image hosting included.
  • Your margins are tight.

If you are asking yourself, "Why didn't they just use this pricing in the beginning?" the answer is that I thought our customers would like to have the choice of picking a tailored plan based on usage. Clearly, I was wrong.

All too often, large companies fail to listen to their customers. Auctiva's brightest future includes the users who brought us this far. I am making this change now so you can get back to doing business. I sincerely hope that this pricing change allows you continue using the tools you have come to depend on.

Thank you for your business, loyalty and understanding.


Sincerely,


Jeff Schlicht—CEO, Auctiva Corporation

Saturday, June 6, 2009

Bonanzle with BBB

Bonanzle is now with the BBB - Better Business Bureau since February 27, 2009.
They are listed under BBB Accredited Business.

Based on BBB files, Bonanzle has a BBB Rating of A-. This rating given is due to the short time Bonanzle has been with BBB.

Bonanzle has had zero complaints in their 36 months of business.

Bonanzle is the next biggest growing online selling site. In their 36 months of business as of April, 2009 Bonanzle has had 522k visitors to their site.

This shows that Bonanzle is a reliable online sellers site that is on its way to one day be bigger then other online selling sites.