Friday, August 28, 2009

Communication to Buyers is the Key

Communication to Buyers is the Key.

eBay gives you emails that you can create to send to your buyers.
To find these eBay buyers emails to create you will need to follow these steps.

1) My eBay
2) Selling Manager
3) Sold
4) Buyers Email
5) Manage Email Templates

Once you have clicked on a Sold item you will see next to the users ID is there email address. Clicking on their email address will bring you to Email Buyers page, as I have shown in the picture.










Here eBay has created seven email templates that you can customize to your preference. Here you can read more about Editing eBay Email Templates.

These are:

  • Winning Buyers Notification
  • Payment Reminder
  • Payment Received Notification
  • Request for Shipping Address
  • Feedback Reminder
  • Shipping Notification
  • Personal

  • In these you can edit the subject line, along with the email body to suit your needs. At the closure add your name, username and a link to your products or your eBay store. You may not add links to outside of eBay.

    Once you have created your emails templates they can be used to send to each of your buyers.

    I write to all my buyers. To send an email to a buyer click on their email address provided in your sold items. Here will bring up the list of your email templates from a drop-down list for you to choose the one needed.

    The most common eBay emails to my buyers I use I have listed below with a short description of what I added when I created my eBay email templates.

    1st email - Payment Received Notification
    Thank you for your purchase and your business. Your payment has been received. Your package will be shipped out within 1-2 days. Once I ship your package out I will send you another email with a tracking number for your package.

    2nd email - Shipping Notification
    Your eBay package has been shipped. I give them a time frame when it will be delivered. What carrier I used and the tracking number. Add once your package arrives and you are satisfied with your purchase, please take the time to leave a feedback. If not satisfied with your purchase please contact me before leaving a feedback. I carry 100% feedback, cause I do care about my customers.

    3rd email - Feedback Reminder
    This one I prefer not to use Feedback Reminder as the subject line. I have changed this subject line to state : eBay Delivery Status for xxxx. In the xx I have a link to the item title.
    After 14 days I do not receive a feedback I write 3rd time asking them if they received their package. Or letting them know they had received it and I noticed you did not leave a feedback. If you are satisfied with your item you purchased from me. please take the time to leave a feedback. If for any reason you are not satisfied please contact me before leaving a feedback. As you can see I carry 100% feedback, cause I do care about my customers.

    Once you customize the eBay email templates it is quick and easy to send messages to your buyers.

    Thursday, August 20, 2009

    Finding Items to Resell

    Some people will go from yard sales looking for bargains and not knowing what they are going to find. It is best to search online or in your local newspaper first. This will help you locate the specific items you are looking for.

    When searching for garage, yard sales use keywords of garage, yard, rummage, community, church, neighborhood, large. Or you can use specific keywords for the items you are looking for.
    Places to search for garage, yard sales are:
    Garage Sales Yard Sales
    Craigslist

    Thrift stores is another great place to find items. I have found left over Estate items usually will go to thrift stores. If you donate to a thrift store I have found most give you a coupon to help save on your next purchases.
    Here are a few thrift stores that are pretty common through out the USA.

    Search these Thrift stores by entering in your zipcode.
    Goodwill Thrift Store Locator
    St. Vincent de Paul Thrift Stores Locator
    Salvation Army Thrift Stores

    Estate sales are another good way to find items to resell. Craigslist you can also find Estate sale under garage sales.
    Estate Sales Network is located throughout the USA. Subscribing to them will send you a weekly update of Estate sales in your surrounding areas.
    Estate Sales Network

    If you sell books, DVDs, or any kind of media items Book Sale Finder is a good one that will send you updates of sales in your area.
    Book Sale Finder




    Sunset Treasure Nook eBay Store

    Saturday, August 8, 2009

    Get eBay Fee Credits with eBay Referral Link

    eBay already promotes your items through search engines.You need to go a little bit further to get more exposure. Promote your eBay store or listing on social marketing groups like facebook, twitter and forums.

    When promoting your eBay store or items outside of eBay make sure to use the Store Referral Credit You can save up to 75% of your Final Value Fees back when you drive qualifying traffic to your eBay Store from a location outside eBay with the Store Referral Credit.

    Learn more about the qualifications and review the Frequently Asked Questions .
    At the end of your eBay store link or an item in your store you want to promote add ?refid=store. This is how mine looks when I am promoting my eBay store with a referral link.
    http://stores.shop.ebay.com/Sunset-Treasure-Nook
    ?refid=store

    When you go to your My eBay page, My Account, Seller Account here you will see credits. This will show you the credits you have received and how they were received.. You can also check prior months. Always best to download or print out a copy for your tax records.


    Do leave a comment on how you feel of this this article lesson.

    Friday, August 7, 2009

    The Virtual Meetup Online Classes

    If you sell on eBay and want to learn how to advance in your sales or you are already there and would like to help others with advice I recommend you joining. I am apart of this Virtual Meetup Online Class that is held by Danna Crawford.


    Virtual Meetup Online Classes

    Help of a Sticky Note Can Get You things for Free

    As alot of us have subscriptions to articles that appeal to us. I just read the article from Frugal Hacks that I found very interesting to share.




    Never leave home with out a sticky note pad. Keep a pad of sticky notes in you vehicle, never know when they may be helpful for finding resellable items.

    In this article Frugal Hacks had noticed a yard sale that she stopped by, but to find no one around. She got out a sticky note and wrote note with her name, phone number and explaining that she was interested in some of the items she had seen.

    About half an hour after I arrived home a stranger called and said she found my note, she was done with the yard sale, and a local second hand store in town was coming to pick everything up, if I got there first, I could take whatever I wanted, it was all free.

    She headed back to the left over yard sale and brought home:
    To read all she brought home go to Frugal Hacks Stick-It-Note

    Hope you find this article as interesting as I did. Please take the time to leave a comment on my blog about this article.

    Thursday, August 6, 2009

    eBay Exhibits Savvy 2009 Holiday Gift Trends in NYC

    On August 5th, 2009 PSFK attended a special event in NYC’s 57th and 5th ave shopping mecca which exhibited gift trends for 2009 based on items bought from eBay.

    For ones who do not know who PSFK is,
    PSFK is a trends research, innovation, and activation company that publishes a daily news site, provides trends research and innovation consultancy and hosts idea-generating events.

    This event is for
    magazine and other print editors who then create stories and reports for their publications. Over 70 editors attended.

    It wasn't open to the public and it wasn't promoted or advertised. This was an invitation only event for selected invited magazine editors. The promotion comes when they all write pieces for their publications on eBay for the Holidays. This has always been a very effective promotion tool.

    Go to eBay Exhibits 2009 Event to read more about it published by PSFK.

    Wednesday, August 5, 2009

    eBay Partner Network (EPN) No Longer Allowed on Squidoo

    eBay Partner Network (EPN) will no longer support individual affiliate links or campaign IDs posted on Squidoo.

    EPN and Squidoo will be splitting affiliate profits. If you have the old EPN affiliate link you will need to remove it from your Squidoo lenses and update it to the new one coming up soon.
    If eBay finds these EPN links and reports them to Squidoo, your lens could get locked.

    This change is not only just on Squidoo. They are for all community sites like Hubpages and Typepad and may also effect blogger or wordpress, though this has not yet been announced.


    About Squidoo Affiliate revenue (ie, referral income--like Amazon and eBay and CafePress). This is directly attributable to the lens that generated the revenue, and is not pooled with the whole co-op. The lensmaster gets a straight 50%. You may read more about these changes on Squidoo MoneyFAQ

    This was talked on TheRiverTheRanchandTheBay by Kat - KatsKloset.
    More discussion can be hearded on the recorded version TheRiverTheRanchandTheBay

    eBay Starts Testing 'Top Rated Seller' Badges

    eBay Starts Testing 'Top Rated Seller' Badges

    Shared via AddThis

    Friday, July 31, 2009

    Holiday Seasons Coming Makes Good Sales

    The Holiday Seasons are coming up quick. 2009 is already half way over.
    There is Halloween, Thanksgiving and Christmas to start looking for items for these holidays to sell for. Since I shop in thrift stores alot I am starting to see half price Christmas items.

    I recently sold
    CAMPBELL'S SOUP KIDS A Hearty Christmas Ornament 1996. This one I picked up at a thrift store Christmas in July sale was regularly priced at $1.96. Since it being a half price sale I paid $0.98c for. I listed it new in box, since it was in the original box and this Campbell's soup ornament seem like it was never used.


    I listed it on eBay on Auction for 7 days. Started off at $7.99. It sold for $15.70. Another good profit on a pick up for under $1.00

    Thursday, July 30, 2009

    Collectible Coffee Cups, Mugs


    Coffee cups, mugs are great items to sell on eBay.

    Look for coffee cups, mugs with advertisements, events, foreign countries, USA states, china replacement cups, .
    These are easy finds in yard sales, thrift store and Estate Sales.

    Starbucks coffee cups, mugs can bring in $9.99 on up.
    I had recently bought this Starbucks mug at a thrift store in their $0.10 isle.



    It had sold on eBay's Auction with a 7 day listing, starting price at $7.99. Title I used to list this, "STARBUCKS Coffee Cup Mug 9 oz Open Handle 2007". It had 9 watchers, with 4 bids sold at $12.70. Not bad profit for a 10 cent purchase.

    The River The Ranch and The Bay Talkshoe

    Kat at KatsKloset hosts wonderful TalkShoe shows.
    Sign up and listen in. Call in to ask questions.

    Monday, July 27, 2009

    eBay Announce New Seller Program

    eBay announced new changes for all kind of eBay sellers. Most of these updates are scheduled to launch between September 22 and October 1, 2009.

    A seller must meet these requirements in order to participate.
    eBay Seller must have at least 100 sales, worth a total of at least $3,000, on eBay per year.

    eBay has broken down these changes in to three parts.

    1. Rewards for sellers delivering great buyer experiences

    2. Enhanced search presents more relevant listings

    3. Easier, more profitable selling on eBay

    Please leave a feedback on how you feel of these new eBay changes.

    Thursday, July 23, 2009

    eBay Radio Talk Show

    Jim Griffith "Griff" and Lee Mirabal host weekly eBay Radio Talk Show.
    These live talk shows gives buyers and sellers a chance to ask questions.

    Griff is well known on eBay. Griff has written books on eBay. Griff is author of The Official eBay Bible, the authoritative eBay guide for the beginning bidder or seller as well as the professional entrepreneur.

    Griff is the host of eBay Radio Talk Show that is on live two times a week. This internet radio broadcast for and about eBay buyers and sellers. Join the eBay Radio eBay Group to receive once-a-week announcement of upcoming show topics and guests!


    Lee Mirabal is co-host of eBay Radio Talk Show
    Lee has been in the radio broadcast professional over 40 years. Her career has included on air hosting of music, talk and news formats.

    Lee organizes the eBay Radio Talk Show weekly schedules and the guest Griff and Lee have brought in for their weekly talk shows.

    Sunday, July 5, 2009

    Auction Listing Creator

    Listing Factory 2008 makes it easy to create professional looking eBay Templates. It automates image preparation and eBay HTML output without manually uploading images or typing a single line of code.




    What Can You Do with Listing Factory 2008?

    * Use Pre-designed eBay Auction Templates
    * Create Auction Templates From Scratch
    * Insert Unlimited Images Per Auction for FREE
    * No Image Dimension Restrictions
    * 100MB 1 Year FREE Image Hosting Account
    * Automatic Image Uploading
    * Post Listings Directly To eBay Server In Minutes
    * No Per-Image Fees
    * No Re-occurring Monthly Fees
    * No eBay HTML Knowledge Needed
    * Works with US and all International eBay Sites
    * Save Listings As New Templates To Reuse Later
    * Save Time and Money on your eBay auctions
    * Eliminate per-image fees.

    Auctiva users can move over and receive 20% off discount.


    Click here to view more details

    Saturday, July 4, 2009

    eBay Seller eBay Store

    Misspelled Words on eBay

    Misspelled words on eBay listings will reduce these sellers from getting their items seen on google and search engines. These items end up with no bids. Even a high cost item will be lost if the seller did not spell words correctly.

    Myself have even spelled a word incorrectly, but thank goodness for my windows have a spell checker included into my browser when I am listing items. I do Not ignore this when I see a word that is highlighted in Red. I will right click on it and correct the spelling it needed.

    These misspelled words are not only found in the titles, but also in the description and your categories. Misspelled words can hurt your business. Double check your listings before you send to auction or as a buy it now or fixed price item.

    If you know you have a good item that will sell, but it ends in your auction with no bids, might be best to look at the spelling of your words. One misspelled word can cause you to loose out on a good sale you had a posted.

    These misspelled words are very good items to look for if you are looking for a bargain of your own or to resell.

    I have searched and found quiet a few places that let you search for misspelled words. One I found to come up with the most searches is with AuctionIntelligence

    With AuctionIntelligence you can search misspelled words in eBay US, Canada, UK and Australia. Plus it is free to do a search with. It will give you the quantities it finds in the country you selected. AuctionIntelligence